Is MailChimp still the 800 Pound Gorilla?
NOTE — This episode was previously recorded before Covid hit us all. We’re in the middle of kicking off Season 2 of The Experience. In the meantime, we hope you enjoy a few more of the shows we had in our backlog. In today’s show, we unpeel MailChimp. For most, MailChimp was motivation as we grew up on the internet together. With $500, $600, $700M in revenue they are known by many as the leader in the email marketing space. However, as they’ve entered new spaces and expanded their product line, how do customers feel about the MailChimp experience now? Let’s jump in.
Headspace Review. The Best Customer Experience to Date?
For those that don’t know, Headspace makes meditation a lot less intimidating. They’ve also introduced a series of sleep courses to help you get to sleep easier. In their words, Headspace provides “mindfulness for your everyday life”. Stress less. Move more. Sleep soundly. As long time users of their product, we’re big fans of the product and experience. Having said that, we would argue the total experience they’ve pulled off is second to none.